Intelligent Control Tower (ICTS)
Smart Test Automation Reliability System (STARSS)
Intuitive Virtual Assistant (IVACS)
Unified Customer Experience (UCX)
IT Service Management (ITSM)
IT Operations Management (ITOM)
Upgrade Analysis and Tuning (UAUT)
Application Review and Assessment (SARA)
Advanced System Monitoring (ASM)
Upgrading software is an ubiquitous yet oftentimes complicated task. We aim to simplify this process and streamline the issues beforehand to minimize the timelines of system upgrades . UAUT builds a comprehensive step by step framework that includes pre-upgrade and post-upgrade steps in addition to the actual software upgrade. Our approach differs from typical upgrade products/accelerators, in that we tackle and anticipate issues proactively during the upgrade . In most instances this is taken up as a post upgrade process.We also keep track of recommended hotfixes for the software version we intend to upgrade to.