Robotic Process Automation (RPA) refers to sophisticated computer software that automates business processes without the need for constant human supervision. Major benefits of RPA are
Rapid ROI
Typically, one software robot can replace and outperform 3 or more workers. In less than 12 months, most enterprises already have a positive return on investment. Moreover, potential further accumulative cost reductions can reach 20% in time.
Cost Reductions
Automation reduces process costs in many ways. On the one hand, RPA's digital robots are less expensive than traditional FTEs – whether onshore or offshore. On the other hand, there are no recruiting or training costs with robots.
Short Latency Times
Robots work faster than humans, are able to work 24/7 and don’t make mistakes. Moreover, they are easily scalable during peak times.
Standardization
Standardization results in better comparability, effectivity and compliance, which makes it very important for Shared Services.
Process Monitoring
Process monitoring is important but often difficult in practice. Robotic Process Automation facilitates this task by strict compliance with all company standards and through the documentation of all actions the robots take.